FAQs & Troubleshooting
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139 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Telephone Line Interference/VoIP.
- 5The printer status is Offline or Paused.
- 6Install the Brother Mobile Connect application (for mobile device)
- 7(Video) Set up your Brother machine
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10Change the Print Options to Improve Your Print Results
- 11Check the Print Quality
- 12Install Starter Ink
- 13Cannot print after a Windows 10 update (June 2020)
- 14Improve poor print quality.
- 15Cannot Scan XX or Unable to Scan XX
- 16What is the default password for my BRAdmin or Web Based Management?
- 17Print using only the black ink cartridge when the Color cartridges have run out.
- 18Document Jam
- 19(Video) Print a long paper
- 20I cannot find some option in the Printing preferences. (For Windows)
- 21Cannot Detect
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23What driver package format is supported by my Linux distribution?
- 24Check the Print Alignment from Your Brother Machine
- 25Replace Ink
- 26I cannot print full-page photos or images using Email Print.
- 27Download a file from the "Downloads" section and save it to Windows 8 computer.
- 28Discover the MAC address of the Brother network card
- 29What is the default password for my Brother machine?
- 30I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 31I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 32Wireless setup is requesting a WPS PIN to complete the setup
- 33Set up your Brother machine on a wireless network (Windows/macOS)
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35Enable the Brother machine's network interface.
- 36One or more of my colors are not printing (blank).
- 37Printer Jam or Paper Jam
- 38Print the Network Configuration Report
- 39I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 40Add your Brother machine with AirPrint (macOS)
- 41Export an address book and import it to another machine
- 42Load Documents in the Automatic Document Feeder (ADF)
- 43Access Web Based Management
- 44Sleep
- 45Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 46How to identify your Operating System (OS).
- 47Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 48Change the printer driver settings (Windows)
- 49Cannot Print XX or Print Unable XX
- 50Reset the Network Settings to Factory Default