FAQs & Troubleshooting
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307 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2(Video) Load A3/Ledger paper
- 3(Video) Load A4/Letter paper
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5What is Brother iPrint&Scan?
- 6Print using only the black ink cartridge when the Color cartridges have run out.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Telephone Line Interference/VoIP.
- 10The printer status is Offline or Paused.
- 11What driver package format is supported by my Linux distribution?
- 12Change the Print Setting Options When Having Printing Problems
- 13Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 14Load Paper in the Multi-purpose Tray (MP Tray)
- 15Paper Jam
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17Setup a Brother machine on a wireless (Wi-Fi) network.
- 18The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 19Check the Print Quality
- 20Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 21Paper Tray #1 not detected/ Paper Tray #2 not detected
- 22Correct the Paper Feed to Clear Vertical Lines
- 23(Video) Connect telephone line and power cords
- 24I still receive the error message "Paper Jam" after I removed the jammed paper.
- 25Reset Your Brother Machine
- 26My Brother machine could not be found over the network when I installed drivers on my computer.
- 27A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 28Scan multiple pages into one file instead of each scan being saved as a separate file.
- 29Document Jam
- 30Other Problems
- 31Paper Size Mismatch
- 32Set up your Brother machine on a wireless network.
- 33I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35Prevent Smudged Printouts and Paper Jams (Mac)
- 36Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 37Check the Print Alignment from Your Brother Machine
- 38Load Envelopes in Paper Tray #1
- 39When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 40(Video) Set up your Brother machine
- 41Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 42Use voice mail on the same line as my Brother machine.
- 43What is the recommended paper?
- 44Print the Network Configuration Report
- 45I cannot find some options in the Print dialog box (macOS 11 or later)
- 46Remote Retrieval Commands
- 47Paper Type and Size for Each Operation
- 48(Video) Update the Driver or Firmware for your Brother machine
- 49Forward Incoming Faxes to Another Machine
- 50Save Scanned Data to a Folder as a PDF File