FAQs & Troubleshooting
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304 Results
- 1Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 2(Video) Load A4/Letter paper
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5(Video) Install Ink Cartridges
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Enable the Brother machine's network interface.
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9Prevent Smudged Printouts and Paper Jams (Windows®)
- 10Correct the Paper Feed to Clear Vertical Lines
- 11Send an Email Securely Using SSL/TLS
- 12My Brother machine could not be found over the network when I installed drivers on my computer.
- 13Paper Tray #1 not detected/ Paper Tray #2 not detected
- 14My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 15Ink Low
- 16What is the default password for my Brother machine?
- 17I cannot print using my Brother machine on a wireless network (Mac)
- 18Set the Date and Time Using Web Based Management
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20What is Brother Web Connect (Web icon)?
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 23Change the Print Setting Options When Having Printing Problems
- 24(Video) Set up your Brother machine
- 25(Video) Connect telephone line and power cords
- 26Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 27Paper Type and Size for Each Operation
- 28Load Envelopes in Paper Tray #1
- 29Forward Incoming Faxes to Another Machine
- 30Load Photo Paper in Paper Tray #1
- 31Reset Your Brother Machine
- 32Print the Network Configuration Report
- 33Save Scanned Data to a Folder as a PDF File
- 34Load Letter, A4, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 35Load Documents in the Automatic Document Feeder (ADF)
- 36(Video) Unpack your Brother machine
- 37Set up a Scan to Network Profile
- 38How to identify your Operating System (OS).
- 39Print both sides of paper or a booklet automatically
- 40The ink cartridges run out very quickly. Is there any reason for that?
- 41Forward a fax to another fax machine when my machine has a mechanical problem.
- 42Paper Jam
- 43Replace Ink
- 44What is the recommended paper?
- 45The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 46Add your Brother machine with AirPrint (macOS)
- 47How do I print since Google Cloud Print is discontinued?
- 48Wireless setup is requesting a WPS PIN to complete the setup
- 49How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 50Other Problems