FAQs & Troubleshooting
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138 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2My Brother machine could not be found over the network when I installed drivers on my computer.
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Set up your Brother machine on a wireless network (Windows/macOS)
- 5Telephone Line Interference/VoIP.
- 6Reset the Network Settings to Factory Default
- 7Check the Print Alignment from Your Brother Machine
- 8One or more of my colors are not printing (blank).
- 9Printer Jam or Paper Jam
- 10What is the default password for my Brother machine?
- 11Add your Brother machine with AirPrint (macOS)
- 12I cannot print on a wireless (Wi-Fi) network (Mac)
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14What is the default password for my BRAdmin or Web Based Management?
- 15Replace Ink
- 16Cannot Print XX or Print Unable XX
- 17Ink Low
- 18Change the Print Options to Improve Your Print Results
- 19(Video) Set up your Brother machine
- 20Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 21I cannot print full-page photos or images using Email Print.
- 22Wireless setup is requesting a WPS PIN to complete the setup
- 23Delete print jobs from the print queue.
- 24Cannot Scan XX or Unable to Scan XX
- 25Discover the MAC address of the Brother network card
- 26Paper Size Mismatch
- 27Cover is Open
- 28I get a TS error when trying to print on a wireless network.
- 29I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31Export an address book and import it to another machine
- 32Wrong Ink Cartridge
- 33I cannot find some option in the Printing preferences. (For Windows)
- 34Install Starter Ink
- 35Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 36The printer status is Offline or Paused.
- 37Cannot Detect
- 38What is the recommended paper?
- 39Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 40The scanning speed is slow when scanning from my machine. (Windows)
- 41Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 42Print the WLAN Report
- 43Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 44I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 45When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 46I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 47Cannot print after a Windows 10 update (June 2020)
- 48To install the printer driver easily using a tool. (Linux)
- 49How Brother inkjet printers measure remaining page yields
- 50Update the Driver or Firmware for your Brother machine