FAQs & Troubleshooting
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332 Results
- 1(Video) Load A4/Letter paper
- 2What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5(Video) Load A3/Ledger paper
- 6(Video) Install Ink Cartridges
- 7(Video) Unpack your Brother machine
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11(Video) Connect telephone line and power cords
- 12Print using only the black ink cartridge when the Color cartridges have run out.
- 13What is the default password for my Brother machine?
- 14Set up your Brother machine on a wireless network.
- 15I cannot print on a wireless (Wi-Fi) network (Windows)
- 16What is AirPrint?
- 17Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 18When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 19Delete print jobs from the print queue.
- 20Load Paper in the Manual Feed Slot
- 21I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 22Easy Scan to E-mail
- 23(Video) Load and print an Envelope (Manual Feed Slot)
- 24Reduce Printing Noise
- 25Use voice mail on the same line as my Brother machine.
- 26Out of Memory
- 27Load Documents on the Scanner Glass
- 28How to identify your Operating System (OS).
- 29The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 30Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 31Paper Size Mismatch
- 32Transfer faxes to the PC when my machine has a mechanical issue.
- 33Where is the USB/Ethernet port on the machine?
- 34Reset the Network Settings to Factory Default
- 35Save Scanned Data to a Folder as a PDF File
- 36Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 37Replace Ink
- 38I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 39Print both sides of paper or a booklet automatically
- 40Can third party ink be used to refill the ink cartridges?
- 41I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 42How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 43Correct the Paper Feed to Clear Vertical Lines
- 44Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2
- 45A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 46What is Brother iPrint&Scan?
- 47Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 48High Temperature
- 49Unable to Print XX
- 50The printer status is Offline or Paused.