FAQs & Troubleshooting
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332 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2(Video) Load A4/Letter paper
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4(Video) Load A3/Ledger paper
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6Print using only the black ink cartridge when the Color cartridges have run out.
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8(Video) Install Ink Cartridges
- 9(Video) Connect telephone line and power cords
- 10(Video) Unpack your Brother machine
- 11When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 12Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14I cannot print using my Brother machine on a wireless network (Mac)
- 15(Video) Load and print an Envelope (Manual Feed Slot)
- 16Use voice mail on the same line as my Brother machine.
- 17I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 18Delete print jobs from the print queue.
- 19Transfer faxes to the PC when my machine has a mechanical issue.
- 20Load Documents on the Scanner Glass
- 21What is Brother iPrint&Scan?
- 22What is AirPrint?
- 23Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 24Where is the USB/Ethernet port on the machine?
- 25Set up your Brother machine on a wireless network.
- 26How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 27Correct the Paper Feed to Clear Vertical Lines
- 28After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 29Paper Tray #1 not detected/ Paper Tray #2 not detected
- 30Reduce Printing Noise
- 31How to identify your Operating System (OS).
- 32Reset the Network Settings to Factory Default
- 33"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 34I cannot print on a wireless (Wi-Fi) network (Windows)
- 35Easy Scan to E-mail
- 36Out of Memory
- 37Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 38Paper Jam
- 39Replace Ink
- 40What is the default password for my Brother machine?
- 41Add your Brother machine with AirPrint (macOS)
- 42Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2
- 43Wrong Ink Cartridge
- 44The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 45Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46Unable to Print XX
- 47Cannot Detect
- 48Print both sides of paper or a booklet automatically
- 49Can third party ink be used to refill the ink cartridges?
- 50I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)