FAQs & Troubleshooting
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233 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2Replace Ink
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4Can I print from or scan to Android™ Smartphone?
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6I cannot print using my Brother machine on a wireless network (Windows)
- 7Where is the USB port on the machine?
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 11Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 12The printer status is Offline or Paused.
- 13Paper Jam
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15I still receive the error message "Paper Jam" after I removed the jammed paper.
- 16How to identify your Operating System (OS).
- 17Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 18One or more of my colors are not printing (blank).
- 19Enable the Brother machine's network interface.
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 22I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 23I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 24Easy Scan to E-mail
- 25After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 26Delete print jobs from the print queue.
- 27Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 28I cannot make borderless prints.
- 29Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 30Document Jam/too Long
- 31What is the recommended paper?
- 32I cannot print using my Brother machine on a wireless network (Mac)
- 33I cannot find some option in the Printing preferences. (For Windows)
- 34Wrong Ink Color
- 35Scan a document and save the scanned image to a folder on a local or network hard disk
- 36The edge of glossy paper is smudged.
- 37Reset the network settings to the factory default.
- 38Improve poor print quality.
- 39I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 40Add your Brother machine with AirPrint (macOS)
- 41I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 42Paper tray not detected/ Paper tray #2 not detected
- 43Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 44Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 45The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 46Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 47When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 48What is the "Station ID" and how do I set it?
- 49I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 50I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)