FAQs & Troubleshooting
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313 Results
- 1Paper Type and Size for Each Operation
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 4(Video) Load A3/Ledger paper
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Print using only the black ink cartridge when the Color cartridges have run out.
- 7(Video) Load A4/Letter paper
- 8Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 9(Video) Install Ink Cartridges
- 10My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 11Print a web page from iPrint&Scan when using an Android™ mobile device.
- 12Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 13Setup a Brother machine on a wireless (Wi-Fi) network.
- 14Prevent Smudged Printouts and Paper Jams (Mac)
- 15Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 16Print as a Poster (Windows®)
- 17(Video) Set up your Brother machine
- 18Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 22Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 23The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 24What driver package format is supported by my Linux distribution?
- 25Prevent Smudged Printouts and Paper Jams (Windows®)
- 26Correct the Paper Feed to Clear Vertical Lines
- 27I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 28Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 29What is Brother iPrint&Scan?
- 30The printer status is Offline or Paused.
- 31Scan multiple pages into one file instead of each scan being saved as a separate file.
- 32Add your Brother machine with AirPrint (macOS)
- 33Check the Print Alignment from Your Brother Machine
- 34(Video) Unpack your Brother machine
- 35After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 36The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 37Use voice mail on the same line as my Brother machine.
- 38Replace Ink
- 39Other Problems
- 40Load Envelopes in Paper Tray #1
- 41Printing/ Scanning with a mobile device
- 42My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 43Change the Print Setting Options When Having Printing Problems
- 44Check the Print Quality
- 45Load Letter, A4, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 46Manage Multiple Certificates
- 47Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 48My Brother machine could not be found over the network when I installed drivers on my computer.
- 49A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 50Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?