FAQs & Troubleshooting
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307 Results
- 1Paper Type and Size for Each Operation
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3My Brother machine could not be found over the network when I installed drivers on my computer.
- 4(Video) Load A4/Letter paper
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Other Problems
- 10Install Starter Ink
- 11Print using only the black ink cartridge when the Color cartridges have run out.
- 12Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 13The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 14Replace Ink
- 15Telephone Line Interference/VoIP.
- 16Enable the Brother machine's network interface.
- 17Prevent Smudged Printouts and Paper Jams (Mac)
- 18Prevent Smudged Printouts and Paper Jams (Windows®)
- 19(Video) Load A3/Ledger paper
- 20Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 21The printer status is Offline or Paused.
- 22(Video) Install Ink Cartridges
- 23What is Brother iPrint&Scan?
- 24Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 28Print as a Poster (Windows®)
- 29Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 30Paper Jam
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32Out of Fax Memory
- 33Change the printer driver settings (Windows/macOS)
- 34Forward a fax to another fax machine when my machine has a mechanical problem.
- 35I cannot print on a wireless (Wi-Fi) network (Windows)
- 36Check the Print Quality
- 37Load Envelopes in Paper Tray #1
- 38Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 39Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 40When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 41(Video) Connect telephone line and power cords
- 42Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 43I cannot make borderless prints.
- 44My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 45Cannot Detect
- 46Scan multiple pages into one file instead of each scan being saved as a separate file.
- 47What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 48Document Jam
- 49Out of Memory
- 50Improve poor print quality.