FAQs & Troubleshooting
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139 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Install the Brother Mobile Connect application (for mobile device)
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5Set up your Brother machine on a wireless network (Windows/macOS)
- 6Telephone Line Interference/VoIP.
- 7(Video) Set up your Brother machine
- 8Document Jam
- 9Replace Ink
- 10Change the Print Options to Improve Your Print Results
- 11Install Starter Ink
- 12The printer status is Offline or Paused.
- 13One or more of my colors are not printing (blank).
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15Printer Jam or Paper Jam
- 16Check the Print Quality
- 17Check the Print Alignment from Your Brother Machine
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20Add your Brother machine with AirPrint (macOS)
- 21What is the default password for my BRAdmin or Web Based Management?
- 22Delete print jobs from the print queue.
- 23Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 24Ink Low
- 25No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 26What driver package format is supported by my Linux distribution?
- 27Print using only the black ink cartridge when the Color cartridges have run out.
- 28The scanning speed is slow when scanning from my machine. (Windows)
- 29I cannot print using my Brother machine on a wired network (Windows/macOS)
- 30Reset the Network Settings to Factory Default
- 31What is the recommended paper?
- 32I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 33Load Documents in the Automatic Document Feeder (ADF)
- 34Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 35Discover the MAC address of the Brother network card
- 36Cannot Print XX or Print Unable XX
- 37Cannot Detect
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 40Sleep
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 43Paper Size Mismatch
- 44Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 45(Video) Print a long paper
- 46I cannot print full-page photos or images using Email Print.
- 47Enable the Brother machine's network interface.
- 48How to identify your Operating System (OS).
- 49I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 50I cannot print on a wireless (Wi-Fi) network (Windows)