FAQs & Troubleshooting
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279 Results
- 51Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 52Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 53No Paper Fed
- 54Out of Memory
- 55Confirm that a FAX I sent was received correctly.
- 56My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 57When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 58After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 59I still receive the error message "Paper Jam" after I removed the jammed paper. (With Video Instructions)
- 60Copy on Both Sides of the Paper (1-sided to 2-sided)
- 61Print the received faxes that are stored in memory. (Fax Storage)
- 62I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 63Add your Brother machine with AirPrint (macOS)
- 64I cannot print using my Brother machine on a wireless network (Windows)
- 65Connect your Brother machine to your mobile device via a wireless router or access point.
- 66When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 67Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 68Download a file from the "Downloads" section and save it to Windows 8 computer.
- 69Wrong Ink Color
- 70The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 71Printer Locked
- 72Cannot Detect
- 73I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 74The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 75Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 76Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 77Install starter ink cartridges
- 78Delete print jobs from the print queue.
- 79Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 80I cannot make borderless prints.
- 81Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 82Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 83Unable to Scan AX
- 84High Temperature
- 85Select Receive mode.
- 86Send a fax
- 87Change the printer driver settings (Windows/macOS)
- 88No Ink Cartridge
- 89When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 90Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 91Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 92Can third party ink be used to refill the ink cartridges?
- 93Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 94Set the date and time.
- 95What is the BRAdmin Professional software used for?
- 96Install PaperPort™ 12SE onto Windows 10.
- 97Open the "Scanners and Cameras" and Properties.
- 98Setting up the Web icon (Brother Web Connect) function.
- 99Scan and save a document in PDF format for Windows (Scan to File)
- 100Store received faxes in my Brother machine's memory. (Fax Storage)