FAQs & Troubleshooting
![]() |
Popular |
138 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3The printer status is Offline or Paused.
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5Install the Brother Mobile Connect application (for mobile device)
- 6Telephone Line Interference/VoIP.
- 7Set up your Brother machine on a wireless network (Windows/macOS)
- 8What is the default password for my BRAdmin or Web Based Management?
- 9Check the Print Quality
- 10Replace Ink
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12What driver package format is supported by my Linux distribution?
- 13Change the Print Options to Improve Your Print Results
- 14One or more of my colors are not printing (blank).
- 15Printer Jam or Paper Jam
- 16I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18Document Jam
- 19Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 20The scanning speed is slow when scanning from my machine. (Windows)
- 21Install Starter Ink
- 22I cannot print using my Brother machine on a wired network (Windows/macOS)
- 23How to identify your Operating System (OS).
- 24I cannot print full-page photos or images using Email Print.
- 25I cannot find some option in the Printing preferences. (For Windows)
- 26Print the Network Configuration Report
- 27I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 28Check the remaining ink or toner level (Linux)
- 29How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 30Enable the Brother machine's network interface.
- 31Delete print jobs from the print queue.
- 32(Video) Set up your Brother machine
- 33The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 34Cannot print after a Windows 10 update (June 2020)
- 35Access Web Based Management
- 36Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 37Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 38Change the printer driver settings (Windows)
- 39I cannot print on a wireless (Wi-Fi) network (Windows)
- 40Check the Print Alignment from Your Brother Machine
- 41Load Documents in the Automatic Document Feeder (ADF)
- 42Paper Size Mismatch
- 43Add your Brother machine with AirPrint (macOS)
- 44Export an address book and import it to another machine
- 45I cannot print on a wireless (Wi-Fi) network (Mac)
- 46Wrong Ink Cartridge
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48Cannot Scan XX or Unable to Scan XX
- 49Discover the MAC address of the Brother network card
- 50Ink Low