FAQs & Troubleshooting
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279 Results
- 1What is the recommended paper?
- 2Load envelopes
- 3The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4Ink Absorber Full / Ink Absorber Pad Full
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6(Video) Install Ink Cartridges
- 7Load paper in the paper tray
- 8No Paper Fed
- 9Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 10Replace Ink
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Paper tray not detected/ Paper tray #2 not detected
- 13What is Brother iPrint&Scan?
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16(Video) Unpack your Brother machine
- 17One or more of my colors are not printing (blank).
- 18Can third party ink be used to refill the ink cartridges?
- 19Where is the USB port on the machine?
- 20"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 21Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 22Setup a Brother machine on a wireless (Wi-Fi) network.
- 23Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 24When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 25Printing/ Scanning with a mobile device
- 26Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 27Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 28Paper Jam
- 29Install starter ink cartridges
- 30I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 31The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 32Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 33Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 34Can I print from and scan to iPhone, iPod touch and iPad?
- 35Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 36I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 37Wrong Paper Size / Wrong Paper / Paper Size Mismatch
- 38(Video) Connect telephone line and power cords
- 39Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 40Use voice mail on the same line as my Brother machine.
- 41I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 42I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 43I cannot make borderless prints.
- 44Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 45Out of Fax Memory
- 46Cannot Detect
- 47Print using only the black ink cartridge when the Color cartridges have run out.
- 48Where can I find my Brother machine's serial number?
- 49Add your Brother machine with AirPrint (macOS)
- 50What driver package format is supported by my Linux distribution?