FAQs & Troubleshooting
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244 Results
- 1Install the Brother Mobile Connect application (for mobile device)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 4(Video) Change the Check Paper Setting.
- 5(Video) Cannot Print XX or Print Unable XX
- 6Other Problems
- 7Scan Using Brother iPrint&Scan (Windows/Mac)
- 8Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 9(Video) How to Email Print
- 10The printer status is Offline or Paused.
- 11(Video) Scan Photos and Graphics
- 12(Video) Loading paper in the manual feed slot.
- 13(Video) Check the Print Quality
- 14Improve poor print quality.
- 15(Video) Check the Print Alignment from Your Brother Machine
- 16Ink Low
- 17Printer Jam or Paper Jam
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19Telephone Line Interference/VoIP.
- 20Set up your Brother machine on a wireless network (Windows/macOS)
- 21(Video) Load Envelopes in the Paper Tray #1
- 22(Video) Scan Using Brother iPrint&Scan (Windows/Mac)
- 23What is the default password for my BRAdmin or Web Based Management?
- 24(Video) Set up your Brother machine
- 25Document Jam
- 26My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 27(Video) Paper Tray not detected / Paper Tray 1 not detected / Paper Tray 2 not detected / Paper Tray #1 not detected / Paper Tray #2 not detected
- 28Install Starter Ink
- 29(Video) Cover is Open
- 30I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 31(Video) Change the Paper Size and Paper Type
- 32Scan Photos and Graphics
- 33(Video) Print a Photo (Windows)
- 34Change the paper size and paper type
- 35(Video) Load Legal Size Paper in the Paper Tray #1 / Paper Tray #2
- 36(Video) Load Documents in the Automatic Document Feeder (ADF)
- 37(Video) Paper Size Mismatch
- 38Add your Brother machine with AirPrint (macOS)
- 39Brother iPrint&Scan cannot find my Brother machine (macOS)
- 40Check the Print Alignment from Your Brother Machine
- 41Check the Print Quality
- 42(Video) Save Scanned Data as an Email Attachment
- 43Tray 1 not detected / Paper Tray #1 not detected
- 44Cannot Detect Ink Volume
- 45(Video) Load Cut-Sheet Paper or Photo Paper in the Paper Tray #1 / Paper Tray #2
- 46(Video) Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac)
- 47(Video) Load Paper in the Manual Feed Slot
- 48One or more of my colors are not printing (blank).
- 49Change the Check Paper Size Setting.
- 50Delete print jobs from the print queue.