FAQs & Troubleshooting
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273 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 5Load an Envelope (Manual Feed Slot)
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7Can I print from or scan to Android™ Smartphone?
- 8(Video) Load A4/Letter paper
- 9(Video) Load an Envelope (Manual Feed Slot)
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Load paper in the paper tray
- 13The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 14When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 15What driver package format is supported by my Linux distribution?
- 16Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18Replace Ink
- 19(Video) Install Ink Cartridges
- 20What is Brother iPrint&Scan?
- 21Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 22Paper Jam (With Video Instructions)
- 23Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 24After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 28High Temperature
- 29Cannot Detect
- 30Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 31The printer status is Offline or Paused.
- 32One or more of my colors are not printing (blank).
- 33My Brother machine could not be found over the network when I installed drivers on my PC.
- 34Download a file from the "Downloads" section and save it to Windows 8 computer.
- 35Configure and use the Scan to Network feature (For Windows)
- 36Load photo paper
- 37Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 38Out of Memory
- 39I cannot scan via USB. (Mac OS X)
- 40I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42Delete a network scanner entry. (Linux)
- 43When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 44When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 45(Video) Connect telephone line and power cords
- 46Combine multiple scanned documents into a single file with PaperPort™
- 47Delete print jobs from the print queue.
- 48Paper tray not detected/ Paper tray #2 not detected
- 49Cannot Detect Ink Volume
- 50A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.