FAQs & Troubleshooting
Popular |
251 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Load paper in the paper tray
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Forward a fax to another fax machine when my machine has a mechanical problem.
- 5What driver package format is supported by my Linux distribution?
- 6How do I know which side up my photo paper should be in the tray?
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8I still receive the error message "Paper Jam" after I removed the jammed paper.
- 9Locate files scanned with ControlCenter3 (For Windows)
- 10Print using only the black ink cartridge when the Color cartridges have run out.
- 11One or more of my colors are not printing (blank). What can I do?
- 12Paper Jam
- 13Scan multiple pages into one file instead of each scan being saved as a separate file.
- 14Why doesn't the machine answer when receiving a call?
- 15Scan and save a document in PDF format (Scan to File)
- 16Ink Low
- 17Cover is Open
- 18When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 19What does "COMM.ERROR" on the LCD display mean?
- 20I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 21I'm using Macintosh. What is the PreScan option used for?
- 22I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 23How do I clear the message "Cannot Detect" from the display?
- 24When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 25I cannot find some option in the Printing preferences. (For Windows)
- 26Download a file from the "Downloads" section and save it to Windows 8 computer.
- 27The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 28The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 29Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 30The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 31Delete numbers stored in my Brother machine's Caller ID History.
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33Where can I find the ink cartridges for my new Brother machine?
- 34Can I use voice mail on the same line as my Brother machine?
- 35I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 36Can third party ink be used to refill the ink cartridges?
- 37When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 38How do I clean the Scanner to improve the copy or fax quality?
- 39Replace Ink
- 40How do I load envelopes into my machine?
- 41Open the Status Monitor
- 42I cannot receive a color fax.
- 43The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 44When I print images, the quality is not good (Linux)
- 45My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 46The driver installation finished successfully but I cannot print. (Linux)
- 47I cannot send a fax using PC-FAX (Windows 10)
- 48Print command (cupswrapper) (Linux)
- 49I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 50To install the printer driver easily using a tool. (Linux)