FAQs & Troubleshooting
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140 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Telephone Line Interference/VoIP.
- 3Install the Brother Mobile Connect application (for mobile device)
- 4Set up your Brother machine on a wireless network (Windows/macOS)
- 5Install Starter Ink
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7The printer status is Offline or Paused.
- 8Document Jam
- 9Check the Print Quality
- 10One or more of my colors are not printing (blank).
- 11Replace Ink
- 12Check the Print Alignment from Your Brother Machine
- 13Printer Jam or Paper Jam
- 14I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 15Check the firmware version.
- 16Protect your Brother machine against unauthorised access over the network
- 17(Video) Set up your Brother machine
- 18Print using only the black ink cartridge when the Color cartridges have run out.
- 19Print documents on Letter paper, and then cut the paper in half to Half Letter size automatically.
- 20(Video) How to Email Print
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22Ink Low
- 23Paper Size Mismatch
- 24I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 25Cannot print after a Windows 10 update (June 2020)
- 26I cannot print on a wireless (Wi-Fi) network (Windows)
- 27Access Web Based Management
- 28Delete print jobs from the print queue.
- 29Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 30Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 31I'm using the Cut Print feature to resize my Letter documents to Half Letter size, print them on Letter paper, and then cut the paper in half – but the margins are uneven in my final Half Letter printouts. (Windows only)
- 32Add your Brother machine with AirPrint (macOS)
- 33Export an address book and import it to another machine
- 34How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 35My Brother machine could not be found over the network when I installed drivers on my computer.
- 36Cannot Detect Ink Volume
- 37Cannot Scan XX or Unable to Scan XX
- 38Can third party ink be used to refill the ink cartridges?
- 39Improve poor print quality.
- 40The scanning speed is slow when scanning from my machine. (Windows)
- 41I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 42Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 43What driver package format is supported by my Linux distribution?
- 44I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 45Wrong Ink Cartridge
- 46Enable the Brother machine's network interface.
- 47Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 48The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 49How to identify your Operating System (OS).
- 50Ink Absorber Pad Full or InkBox Full or Ink Absorber Full