FAQs & Troubleshooting
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180 Results
- 1Change the paper size and paper type
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3(Video) How to Email Print
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Access Web Based Management
- 6Install the Brother Mobile Connect application (for mobile device)
- 7One or more of my colors are not printing (blank).
- 8Printer Jam or Paper Jam
- 9(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 10(Video) Change the paper size and paper type
- 11Replace Ink
- 12Other Problems
- 13Check the Print Quality
- 14Ink Low
- 15Check the Print Alignment from Your Brother Machine
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17Tray not detected / Paper Tray #1 not detected
- 18Print Unable XX or Cannot Print
- 19(Video) Load Envelopes
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21Brother iPrint&Scan cannot find my Brother machine (macOS)
- 22The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 23Paper is Jammed Inside the Machine
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25What driver package format is supported by my Linux distribution?
- 26(Video) No Paper / No Paper Fed
- 27How to identify your Operating System (OS).
- 28Clean the Print Head from Your Brother Machine
- 29Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 30My Brother machine could not be found over the network when I installed drivers on my computer.
- 31No Paper / No Paper Fed
- 32(Video) Reset the Network Settings to Factory Settings
- 33(Video) Set up your Brother machine
- 34I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 35(Video) Print the WLAN Report
- 36Cannot Detect
- 37(Video) Enable the Brother machine's network interface.
- 38Paper Size Mismatch / Wrong paper size
- 39The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 40I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 41How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43(Video) Clean the Paper Pick-up Rollers
- 44(Video) When I print photos, the color quality is not good.
- 45(Video) Update the Driver or Firmware for your Brother machine
- 46Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 47Reduce Printing Noise
- 48Install Starter Ink
- 49Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 50Delete print jobs from the print queue.