FAQs & Troubleshooting
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178 Results
- 1Delete print jobs from the print queue.
- 2(Video) When I print photos, the color quality is not good.
- 3(Video) How to Email Print
- 4Set up your Brother machine on a wireless network (Windows/macOS)
- 5Check the Print Alignment from Your Brother Machine
- 6(Video) Set up your Brother machine
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9Print using only the black ink cartridge when the Color cartridges have run out.
- 10Printer Jam or Paper Jam
- 11Add your Brother machine with AirPrint (macOS)
- 12I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14Brother iPrint&Scan cannot find my Brother machine (macOS)
- 15I cannot find some option in the Printing preferences. (For Windows)
- 16Open the Control Panel (For Windows)
- 17Change the printer driver settings (Windows)
- 18I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 19Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 20Clean the Paper Pick-up Rollers
- 21One or more of my colors are not printing (blank).
- 22When I print images, the quality is not good (Linux)
- 23Where can I download Brother iPrint&Scan application for Mac?
- 24Wireless setup is requesting a WPS PIN to complete the setup
- 25When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 26Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 27Document is Jammed inside the ADF Unit
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29"Offline" appears on the Status Monitor. (Windows)
- 30How to identify your Operating System (OS).
- 31What is Brother Web Connect (Web icon)?
- 32No Ink Cartridge
- 33Improve poor print quality.
- 34Print the Network Configuration Report
- 35Configure and use PC-FAX (CUPS) (Linux)
- 36Configure and use the Scan Key Tool (Linux)
- 37The downloaded driver's name is different from my machine's name. (Linux)
- 38Large characters are printed incorrectly. (Linux)
- 39Delete a network scanner entry. (Linux)
- 40Uninstall printer drivers (Linux)
- 41Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 42Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 43I cannot print from my computer via USB.
- 44Why doesn't my Brother machine have a dial tone?
- 45What is the default password for my BRAdmin or Web Based Management?
- 46The ink cartridges run out very quickly. Is there any reason for that?
- 47When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 48In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 49Uninstall the Brother Software and Drivers (Windows)
- 50I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)