FAQs & Troubleshooting
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178 Results
- 1How to use the PC-FAX.
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3Set up your Brother machine on a wireless network (Windows/macOS)
- 4Printer Jam or Paper Jam
- 5I cannot print on a wireless (Wi-Fi) network (Windows)
- 6Check the Print Quality
- 7Wireless setup is requesting a WPS PIN to complete the setup
- 8After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 9Add your Brother machine with AirPrint (macOS)
- 10How to identify your Operating System (OS).
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Replace Ink
- 13(Video) When I print photos, the color quality is not good.
- 14(Video) How to Email Print
- 15(Video) Set up your Brother machine
- 16Change the printer driver settings (Windows)
- 17What is the default password for my BRAdmin or Web Based Management?
- 18I cannot find some option in the Printing preferences. (For Windows)
- 19High Temperature
- 20Paper Size Mismatch
- 21Document Jam
- 22I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Low Temperature
- 25No Ink Cartridge
- 26Improve poor print quality.
- 27Install Starter Ink
- 28The printer status is Offline or Paused.
- 29One or more of my colors are not printing (blank).
- 30I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 31Export an address book and import it to another machine
- 32Cannot print after a Windows 10 update (June 2020)
- 33Telephone Line Interference/VoIP.
- 34I cannot print on a wireless (Wi-Fi) network (Mac)
- 35Protect your Brother machine against unauthorised access over the network
- 36Cannot Scan XX or Unable to Scan XX
- 37Out of Memory
- 38Reset the Network Settings to Factory Default
- 39Print the Network Configuration Report
- 40I cannot connect my machine to a Windows 11 computer via USB.
- 41Check the Print Alignment from Your Brother Machine
- 42Load Documents in the Automatic Document Feeder (ADF)
- 43Download a file from the "Downloads" section and save it to Windows 8 computer.
- 44Wrong Ink Color
- 45Cover is Open
- 46What is the recommended paper?
- 47When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 48I get a TS error when trying to print on a wireless network.
- 49When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 50Uninstall the Brother Software and Drivers (Windows)