FAQs & Troubleshooting
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337 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Printouts have wrinkles.
- 4How do I clear vertical lines or streaks that appear in the copies I made?
- 5Can I print from or scan to Android™ Smartphone?
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8Tips for copy/scanning and preventing document jams
- 9How do I turn off/on the Toner Save Mode?
- 10When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 11Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
- 15I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 16I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 17I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 18The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 19Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 20I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 21Adjust color settings by using the custom setting in the printer driver
- 22The printer status is Offline or Paused.
- 23Printouts have toner scatter or toner stain.
- 24Spots are printed at 75mm.
- 25Color around the edge of printing is incorrect.
- 26What is Brother iPrint&Scan?
- 27How to identify your Operating System (OS).
- 28Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 29I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 30What driver package format is supported by my Linux distribution?
- 31Pre-Required Procedures (Linux)
- 32Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 33Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 34When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 35Scan and save a document in PDF format (Scan to File)
- 36Can I set my Brother machine to forward the faxes I receive to another location?
- 37Can I use voice mail on the same line as my Brother machine?
- 38Colored lines appear across the page.
- 39Replace the toner cartridge
- 40White spots or hollow print appears.
- 41I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 42Delete print jobs from the print queue.
- 43Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 44The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 45Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 47Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 48I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 49I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 50I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)