FAQs & Troubleshooting
Popular |
302 Results
- 1Configure and use the Scan to Network feature (For Windows)
- 2Cover is Open
- 3Configure and use the Scan to E-mail Server feature.
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Replace Drum
- 6Replace Toner
- 7Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8Print a document securely using the Secure Print feature (Windows)
- 9Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11I cannot print using my Brother machine on a wireless network (Mac)
- 12I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 13The printer status is Offline or Paused.
- 14Uneven density appears periodically across the page
- 15I get a TS error when trying to print on a wireless network.
- 16Send a PC-FAX
- 17Ghost
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19How to identify your Operating System (OS).
- 20Jam Manual Feed
- 21Smudges on printed pages (Poor fixing)
- 22Nothing is printed on the page
- 23Print the Network Configuration Report
- 24When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 25The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 26I keep getting the error message "Authenticate Err (Authentication error)".
- 27Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 28The color of your printouts is not what you expected
- 29Where can I find my Brother machine's serial number?
- 30Wrinkle
- 31What driver package format is supported by my Linux distribution?
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33Color misregistration
- 34Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 35Document Jam
- 36Colored lines across the page
- 37White spots or hollow print
- 38Print on both sides of the paper (2-sided/duplex Printing).
- 39Set up your Brother machine on a wireless network.
- 40I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42I cannot print using my Brother machine on a wireless network (Windows)
- 43When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 44What is Brother iPrint&Scan?
- 45Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 46Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 47Adjust color settings by using the custom setting in the printer driver
- 48I am asked to enter a password when starting the Remote Setup application. What is the password?
- 49Size mismatch
- 50Out of Memory