FAQs & Troubleshooting
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323 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Toner scatter or toner stain
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Uneven density appears periodically across the page.
- 6Can I print from or scan to Android™ Smartphone?
- 7Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 8Wrinkle
- 9Color misregistration
- 10Colors are light or unclear on the whole page
- 11Curled or wavy
- 12Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14Configure a cover page for PC-FAX.
- 15Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 16Scan and save a document in PDF format (Scan to File)
- 17I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 18Colored streaks or bands down the page
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20What is Brother iPrint&Scan?
- 21Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 22Can I print from and scan to iPhone, iPod touch and iPad?
- 23Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 24No Belt Unit
- 25What kind of memory can I use?
- 26Install additional memory.
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29Print on plain paper or bond paper from the Manual feed slot
- 30The printer status is Offline or Paused.
- 31Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 32Poor fixing
- 33White spots or hollow print
- 34All one color
- 35Configure and use the Scan to Network feature
- 36Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 37Document Jam
- 38Can I print from DOS applications?
- 39What can happen if the wrong paper is used in your machine.
- 40Reset the network settings to the factory default (video instructions).
- 41What is the recommended paper?
- 42Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 43Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 44How to identify your Operating System (OS).
- 45I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 46The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 47Envelope creases
- 48White streaks or bands down the page
- 49Colored lines across the page
- 50Delete the faxes stored in my Brother machine's memory.