FAQs & Troubleshooting
Latest |
355 Results
- 5106/30/2022I can print but cannot scan via network. (For Mac)
- 5206/30/2022Scan a document into PaperPort™ using the TWAIN driver
- 5306/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5406/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 5505/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5605/02/2022When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 5704/20/2022Configure and use the Scan to E-mail Server feature.
- 5804/20/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5904/20/2022Uninstall the Brother Software and Drivers (Windows)
- 6004/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6104/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6204/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6304/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6404/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6503/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 6603/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6703/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6811/10/2021Open the Control Panel (For Windows)
- 6910/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7005/18/2021Scan a document using Brother iPrint&Scan. (macOS only)
- 7103/19/2021I get a TS error when trying to print on a wireless network.
- 7203/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7303/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7402/17/2021Set up your Brother machine on a wireless network.
- 7502/15/2021Print both sides of paper or a booklet automatically
- 7612/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 7712/24/2020Printing/ Scanning with a mobile device
- 7810/15/2020Install PaperPort™ 12SE onto Windows 10.
- 7909/14/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8007/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8107/16/2020Cannot print after a Windows 10 update (June 2020)
- 8207/06/2020Scan using XSane or GIMP (Linux)
- 8307/06/2020Important points for specifying the scan area (Linux)
- 8407/06/2020What driver package format is supported by my Linux distribution?
- 8506/26/2020Adjust the Brother machine's Sleep Time setting
- 8606/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 8705/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 8805/11/2020Enable the Brother machine's network interface.
- 8904/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 9004/06/2020Delete a network scanner entry. (Linux)
- 9112/25/2019Protect your Brother machine against unauthorised access over the network
- 9212/06/2019Where can I download Brother iPrint&Scan application for Mac?
- 9312/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 9412/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 9511/27/2019Print command (LPR) (Linux)
- 9611/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 9711/15/2019Print command (cupswrapper) (Linux)
- 9810/30/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9910/30/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 10010/30/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.