FAQs & Troubleshooting
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223 Results
- 1How can I clear the "Out of Memory" message from my Brother machine's display?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Pre-Required Procedures (Linux)
- 5Can I print from or scan to Android™ Smartphone?
- 6What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 7Can I use non-Brother or third party supplies with the Brother machine?
- 8Print the Network Configuration page
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10I'm using Macintosh. What is the PreScan option used for?
- 11What is the "Station ID" and how do I set it?
- 12I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 13What driver package format is supported by my Linux distribution?
- 14What is the difference between the toner cartridge and the drum unit?
- 15How to identify your Operating System (OS).
- 16I cannot print from my computer via network. (For Windows)
- 17The printer status is Offline or Paused.
- 18I am sharing my Brother machine. I can print but cannot scan.
- 19Verify if the Brother machine has a dial tone
- 20I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 21I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 22The machine does not print anything.
- 23My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 24I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 25How can I clear the "PLS OPEN COVER" error message on LCD?
- 26I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 27I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 28How do I install the Optional Tray Module?
- 29I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 30Open the "Scanners and Cameras" and Properties.
- 31Send a PC-FAX
- 32How do I configure fax forward to e-mail?
- 33I cannot use the "Modules Update" button on Web BRAdmin.
- 34Scan a document in Windows 8 and Windows 10.
- 35I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 36Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 37I am experiencing problems sending a fax, what can I do?
- 38The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 39Can I buy any MICR toner?
- 40The driver installation finished successfully but I cannot print. (Linux)
- 41When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 42I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 43Send a fax using PC-FAX with LPD/LPRng (Linux)
- 44Open the Control Panel (For Windows)
- 45I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 46Change the printer driver settings (Windows/macOS)
- 47Cancel a fax job waiting in my Brother machine's memory.
- 48The paper is skewed when it's printed.
- 49I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 50The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?