FAQs & Troubleshooting
Popular |
297 Results
- 1How can I change the print resolution?
- 2Does NC-2200w work with Windows Vista?
- 3Can I print from or scan to Android™ Smartphone?
- 4Install the built-in drivers (For Windows 8 and Windows 10)
- 5"Paper Jam Rear" error appears on the LCD. What should I do?
- 6Can I print from DOS applications?
- 7When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 8Delete print jobs from the print queue.
- 9How to identify your Operating System (OS).
- 10"Paper Jam Tray" error appears on the LCD. What should I do?
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12The printer status is Offline or Paused.
- 13I am experiencing problems sending a fax, what can I do?
- 14I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16Download a file from the "Downloads" section and save it to Windows 8 computer.
- 17Why doesn't my Brother machine have a dial tone?
- 18When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 19Can I confirm that the FAX was sent correctly?
- 20Load paper.
- 21How do I know which receive mode to select?
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 24The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 25Scan and save a document in PDF format (Scan to File)
- 26I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 27Scan multiple pages into one file instead of each scan being saved as a separate file.
- 28I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 29Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 30Load envelopes, labels, or thick paper into the manual feed slot.
- 31I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 32Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 33Which E-mail packages are compatible with ControlCenter3?
- 34I'm using Mac OS X. I cannot locate my Brother machine from "Printer Setup Utility" or the web browser (Safari). Why?
- 35I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 36Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 37How do I clean the corona wire?
- 38Can I use non-Brother or third party supplies with the Brother machine?
- 39I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 40I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 41Delete a network scanner entry. (Linux)
- 42The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 43Open the "Scanners and Cameras" and Properties.
- 44Check the IP addresses of your PC and the Brother machine
- 45The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
- 46How do I clean the scanner glass?
- 47How do I clear the "Awaiting Redial" message?
- 48Verify the Brother machine connected to the Wired Network (For Windows)
- 49The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 50I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.