FAQs & Troubleshooting
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285 Results
- 1The printer status is Offline or Paused.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Does NC-2200w work with Windows Vista?
- 4Change the quality of the faxes I send (Fax Resolution).
- 5ControlCenter3 displays a blank screen at startup (Windows)
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7How can I improve poor print quality ?
- 8Printing on thick paper or transparencies.
- 9My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 10Can I print from DOS applications?
- 11How to identify your Operating System (OS).
- 12The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 13What can happen if the wrong paper is used in your machine.
- 14Scan and save a document in PDF format (Scan to File)
- 15I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 16How do I load legal size paper in the paper tray?
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. What can I do?
- 19"Paper Jam Rear" error appears on the LCD. What should I do?
- 20Can I print using the IPP protocol on Windows XP?
- 21How do I know the current network configuration?
- 22What is the Network Shared printing?
- 23Delete print jobs from the print queue.
- 24Stop my Brother machine from automatically redialing a busy number.
- 25Can I print from or scan to Android™ Smartphone?
- 26I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 27I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 28I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 29I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 30I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 31Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 32When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 33Why doesn't the machine answer when receiving a call?
- 34Can I confirm that the FAX was sent correctly?
- 35I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 36When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 37I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 38I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 39Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 40Configure and use PC-FAX (CUPS) (Linux)
- 41I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 42Send a fax using PC-FAX with LPD/LPRng (Linux)
- 43Protect your Brother machine against unauthorised access over the network
- 44Download a file from the "Downloads" section and save it to Windows 8 computer.
- 45The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 46When I scan a document using ControlCenter, the scanned file size is too big.
- 47The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 48"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 49I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 50How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
