FAQs & Troubleshooting
Popular |
327 Results
- 1Scan and save a document in PDF format (Scan to File)
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Replace Ink
- 5How do I load envelopes into my machine?
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7What driver package format is supported by my Linux distribution?
- 8The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10I still receive the error message "Paper Jam" after I removed the jammed paper.
- 11Can I print from or scan to Android™ Smartphone?
- 12My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
- 13Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 14Print using only the black ink cartridge when the Color cartridges have run out.
- 15Paper Jam
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 18The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 19Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 20The printer status is Offline or Paused.
- 21I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 22Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 23When I print, the pages are smudged with ink. What should I do?
- 24I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 25Cannot print after a Windows 10 update (June 2020)
- 26ControlCenter3 displays a blank screen at startup (Windows)
- 27Scan from the Brother iPrint&Scan application using Windows Phone.
- 28Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 29I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 30Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 31Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 32When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 33I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 34Load paper in the paper tray
- 35How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 36Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 37Uninstall the drivers. (Mac OS X 10.5)
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39Protect your Brother machine against unauthorised access over the network
- 40I cannot find some option in the Printing preferences. (For Windows)
- 41A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 42The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 43Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 44How to identify your Operating System (OS).
- 45Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 46Preview the faxes I receive before I print them.
- 47Locate files scanned with ControlCenter2 (For Macintosh)
- 48Change the printer driver settings (Windows/macOS)
- 49Scan multiple pages into one file instead of each scan being saved as a separate file.
- 50Can I change the amount of time my Brother machine stays in each mode?