FAQs & Troubleshooting
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322 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2One or more of my colors are not printing (blank). What can I do?
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4I cannot print using my Brother machine on a wireless network (Windows)
- 5When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 6Load photo paper into my machine.
- 7I cannot print using my Brother machine on a wireless network (Mac)
- 8Scan and save a document in PDF format (Scan to File)
- 9Can I use voice mail on the same line as my Brother machine?
- 10I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 11What is Brother iPrint&Scan?
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14How to identify your Operating System (OS).
- 15Can I print from or scan to Android™ Smartphone?
- 16The edge of glossy paper is smudged.
- 17What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 18Load paper in the paper tray
- 19Improve poor print quality.
- 20Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 21The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 22I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 23"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 24Is my Brother machine compatible with Windows Vista?
- 25Which E-mail packages are compatible with ControlCenter3?
- 26Where is the USB port on the machine?
- 27Is there any way to reduce Ink consumption when printing from my computer?
- 28What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 29How do I factory reset the network settings?
- 30What is the BRAdmin Professional software used for?
- 31How do I load envelopes into my machine?
- 32Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 33When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 34Send a fax using PC-FAX with LPD/LPRng (Linux)
- 35Set up your Brother machine on a wireless network.
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37Delete print jobs from the print queue.
- 38Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 39I still receive the error message "Paper Jam" after I removed the jammed paper.
- 40Stop my Brother machine from automatically redialing a number.
- 41Delete numbers stored in my Brother machine's Caller ID History.
- 42I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 43Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 44I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 45Scan multiple pages into one file instead of each scan being saved as a separate file.
- 46Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 47When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 48I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 49When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 50What is Distinctive Ring and how do I program it?