FAQs & Troubleshooting
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188 Results
- 1How to replace the coin cell battery
- 2How do I transfer label or slip templates?
- 3When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 4How to set the Head Unit
- 5How can I use Crop Print function? (How to print multiple barcodes from a PDF file separately) (For Windows only)
- 6Which interface can I use?
- 7How do I install/change the RD roll?
- 8(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9How to set the Peeler
- 10What methods can I use to configure wireless settings?
- 11Where can I find the printer's network settings, such as IP address?
- 12The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 13Using the Communication settings (for Windows)
- 14How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 15What iOS mobile application can I use?
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17(Video) When I print many continuous labels, part of the label data is printed twice.
- 18I can no longer print from my computer via Bluetooth® even though I was able to print previously.
- 19Creating a label with GIMP (Linux®)
- 20How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 21Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 22I cannot connect my printer to a Windows 11 computer via USB.
- 23How to set the Platen Roller
- 24I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26What Android™ mobile application can I use?
- 27The paper settings specified from the server computer are not reflected on the client computer.
- 28How do I transfer label templates with P-touch Transfer Express?
- 29What is the default User ID and Password for BRAdmin Light or Professional?
- 30How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 31Printing is not possible. (USB connection)
- 32Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 33Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 34Use Remote Update to download files to your printer from a USB flash drive
- 35Use Remote Update to download files to your printer from an FTP server
- 36Print free-length labels with the set length (Linux®)
- 37Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 38How to identify the printer's firmware version
- 39How do I uninstall the printer driver?
- 40How to identify your Operating System (OS) for Windows or Mac
- 41How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 42I cannot print after updating the firmware or font data.
- 43When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 44The print result does not improve even if I adjust the print density.
- 45How to set the Cutter
- 46I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 47I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 48The printer does not enter the sleep mode when it is connected via a wireless LAN.
- 49The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 50(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)