FAQs & Troubleshooting
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107 Results
- 1How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 2Printing is not possible.
- 3Using the CommTool (for Windows)
- 4How to install the Windows driver via Wi-Fi®/ wired network
- 5The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 6I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
- 7How to load the Ribbon
- 8How to install the Mac driver via USB/ Wi-Fi®/ wired network
- 9How to download the BMP/PCX file into your printer by the BPM (Brother Printer Management Tool) (for Windows)
- 10How to connect the printer to your computer (for Windows)
- 11The printing position of small label is incorrect.
- 12How to set the Direct Thermal or Thermal Transfer Print Methods
- 13When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 14How to add a new stock from the Seagull driver
- 15How to reset the printer by directly operating the printer
- 16How to load the Media
- 17The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows “Head Open”.
- 18What is the Label List? (P-touch Editor 5.x for Windows)
- 19The left or right side of the label is not printed correctly.
- 20The label wraps around the platen roller when using the cutter.
- 21How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 22Printing the printer configuration (Self-test)
- 23How to attach the External Roll Mount (Optional)
- 24How do I uninstall the printer driver?
- 25I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
- 26How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 27How to execute the printer configuration (Self-test) to debug
- 28How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 29(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 30Memory full error occurred.
- 31How to clean the Print Head
- 32How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 33I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 34The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 35How to clean the Platen Roller
- 36The print quality is poor.
- 37How do I clean / maintain my printer?
- 38How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 39I cannot install the Windows driver.
- 40My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 41How to calibrate the Gap/Black Mark Sensor by directly operating the printer
- 42How to change the printer code page
- 43How to update the firmware
- 44How to update firmware to all printers on the same subnet at the same time
- 45(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 46How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 47Printed barcodes cannot be read.
- 48The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 49What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 50I cannot use some functions in BRAdmin Professional 4.