FAQs & Troubleshooting
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165 Results
- 1How can I reset the printer?
- 2Which interface can I use?
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4How do I transfer label templates with P-touch Transfer Express?
- 5How do I transfer label or slip templates?
- 6Using the Communication settings (for Windows)
- 7The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 8Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 9The power button does not light up.
- 10My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 11(Video) When I print many continuous labels, part of the label data is printed twice.
- 12How do I install/change the RD roll?
- 13How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 16What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 17(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 18When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 19How to set the Peeler
- 20Print free-length labels with the set length (Linux®)
- 21Uninstalling the printer drivers (Linux®)
- 22Where can I find my Brother printer's serial number?
- 23How to use the Paper Size Setup (for Windows)
- 24Installing the software (for Windows)
- 25How do I reset network setting?
- 26How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 27How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 28How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 29How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 30Printing is not possible. (USB connection)
- 31How do I connect the printer to my computer using a USB cable?
- 32Adding a custom media size for continuous roll (Linux®)
- 33How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 34How do I connect the printer to my computer via wired LAN (Ethernet)? (for Windows)
- 35How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 36I cannot print after updating the firmware or font data.
- 37When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 38How to set the Cutter
- 39I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 40What Android™ mobile application can I use?
- 41What is the default User ID and Password for BRAdmin Light or Professional?
- 42My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 43The print result does not improve even if I adjust the print density.
- 44The Printer Setting Tool does not start.
- 45I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 46Installing the LPR driver and CUPS wrapper driver (Linux®)
- 47Creating a label with OpenOffice (Linux®)
- 48Using the Printer Setting Tool (for Windows)
- 49How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 50Labels are jammed in the machine or are not ejected correctly after printing.