FAQs & Troubleshooting
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137 Results
- 1Which interface can I use?
- 2When I print many continuous labels, part of the label data is printed twice.
- 3What is the Label List? (P-touch Editor 5.x for Windows)
- 4When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 5How do I transfer label or slip templates?
- 6The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 7I cannot print after updating the firmware or font data.
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9I cannot print from GIMP on Linux.
- 10How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 11How to use the Paper Size Setup (for Windows)
- 12How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 13How to identify your Operating System (OS) for Windows or Mac
- 14How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15I cannot print from the client computer to the printer on the print server. (Linux®)
- 16I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 17The printing position shifts vertically or horizontally. (Linux®)
- 18Disable or reconfigure SELinux. (Linux®)
- 19Where can I find my Brother printer's serial number?
- 20The media cannot be fed to the beginning of a label.
- 21I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 22How do I uninstall the printer driver?
- 23What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 24How to delete the registry information and files related to the printer driver
- 25How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 26How can I reset the printer?
- 27How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 28How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 29Printing is not possible. (USB connection)
- 30I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 31Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 32The print result does not improve even if I adjust the print density.
- 33Installing the LPR driver and CUPS wrapper driver (Linux®)
- 34The barcode on a printed PDF file cannot be read.
- 35When printing using the RD roll, the print is out of alignment.
- 36How to identify the printer's firmware version
- 37How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 38How do I clean my printer?
- 39How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 40How do I install/change the RD roll?
- 41How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 42When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 43When I print a long label or many labels continuously, printing suddenly stops.
- 44When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 45How to set the Cutter
- 46How to set the Head Unit
- 47How to set the Platen Roller
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49What Android™ mobile application can I use?
- 50Printed barcodes cannot be read.