FAQs & Troubleshooting
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151 Results
- 1How do I transfer label or slip templates?
- 2I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 3Which interface can I use?
- 4What is the Label List? (P-touch Editor 5.x for Windows)
- 5What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 6I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 7Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9The print result does not improve even if I adjust the print density.
- 10Uninstalling the printer drivers (Linux®)
- 11How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 12How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 15When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 16I cannot print after updating the firmware or font data.
- 17When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 18How to set the Cutter
- 19How to set the Peeler
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21What Android™ mobile application can I use?
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 24A security warning appears when accessing Web Based Management via HTTPS.
- 25Print free-length labels with the set length (Linux®)
- 26Creating a label with GIMP (Linux®)
- 27Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 28The barcode on a printed PDF file cannot be read.
- 29(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 30How to identify the printer's firmware version
- 31How do I switch to and use the mass storage mode?
- 32Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 33How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 34How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 35The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 36Labels are jammed in the machine or are not ejected correctly after printing.
- 37How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 38Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 39I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 40The printing position shifts vertically or horizontally. (Linux®)
- 41I cannot print from GIMP on Linux.
- 42Disable or reconfigure SELinux. (Linux®)
- 43The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 44Using P-touch Template Settings
- 45Error messages do not appear when using the USB connection of my printer.
- 46(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 47Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 48(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 49How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 50I cannot install the printer driver or print in Windows 11.