FAQs & Troubleshooting
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116 Results
- 1How do I transfer label or slip templates?
- 2I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 3What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 4What Android™ mobile application can I use?
- 5How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 6The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 7Where can I find my Brother printer's serial number?
- 8How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10How do I uninstall the printer driver?
- 11When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13Can I directly operate my printer from a self-developed application software and print a label?
- 14Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 15How to identify your Operating System (OS) for Windows or Mac
- 16My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 17Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 18Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 19Disable or reconfigure SELinux. (Linux®)
- 20How to open the Devices and Printers window
- 21The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 22How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 23The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 24How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 25How do I install/change the RD roll?
- 26How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 27How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 28How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 29How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 30How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 31I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 32I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 33P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 34How to share your printer in Windows 7 in a network-shared environment.
- 35How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 36Printing is not possible. (USB connection)
- 37I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 38I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 39The driver installation finished successfully but I cannot print. (Linux®)
- 40I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 41I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 42Installing the LPR driver and CUPS wrapper driver (Linux®)
- 43Uninstalling the printer drivers (Linux®)
- 44Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 45How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 46How do I transfer templates or other data from the computer to the printer?
- 47I cannot print from the printer in a network-shared environment.
- 48How to delete the registry information and files related to the printer driver
- 49How do I clean my machine?
- 50How do I create a label using a template? (P-touch Editor 5.x for Windows)