FAQs & Troubleshooting
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- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How do I transfer label or slip templates?
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 5Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 6Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9How do I install/change the RD roll?
- 10(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 11How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 12I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 13I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 14I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 15What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 16My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 17Where can I find my Brother printer's serial number?
- 18What Android™ mobile application can I use?
- 19How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 20How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 21How to delete the registry information and files related to the printer driver
- 22How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 23How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 24I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 25When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 26What iOS mobile application can I use?
- 27How to install the rechargeable Li-ion battery
- 28How do I reset network setting?
- 29How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 30Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 31Uninstalling the printer drivers (Linux®)
- 32Using the Device Settings (for Windows)
- 33"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 34The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 35How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 36(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 37How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 38Using the Communication settings (for Windows)
- 39When printing using the RD roll, the print is out of alignment.
- 40How do I uninstall the printer driver?
- 41Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 42How do I transfer label templates with P-touch Transfer Express?
- 43How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 44When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 45Installing the LPR driver and CUPS wrapper driver (Linux®)
- 46Creating a label with OpenOffice (Linux®)
- 47The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 48How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 49How to identify your Operating System (OS) for Windows or Mac
- 50How do I save a layout style that I created? (P-touch Editor 5.x for Windows)