FAQs & Troubleshooting
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122 Results
- 1Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3How do I install/change the RD roll?
- 4When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 5What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 6The paper settings specified from the server computer are not reflected on the client computer.
- 7My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 8I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 11How do I transfer label templates with P-touch Transfer Express?
- 12Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 13I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 14Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 15How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 17I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 18What Android™ mobile application can I use?
- 19How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 20Installing a CA certificate
- 21I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 22How do I connect my computer to the printer using the Wireless Direct mode?
- 23What iOS mobile application can I use?
- 24How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 25The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 26Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 27When I print many continuous labels, part of the label data is printed twice.
- 28How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 29Printing is not possible. (USB connection)
- 30A security warning appears when accessing Web Based Management via HTTPS.
- 31I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 32Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 33I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 34The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 35(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36Using the Device Settings (for Windows)
- 37The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 38(Video) When I print many continuous labels, part of the label data is printed twice.
- 39How do I clean my machine?
- 40The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 41(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 42How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 43(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 44Where can I find my Brother printer's serial number?
- 45How do I reset network setting?
- 46The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 47The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 48I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 49Adding a custom media size for continuous tape (Linux®)
- 50Creating a label with OpenOffice (Linux®)