FAQs & Troubleshooting
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138 Results
- 1How do I transfer label or slip templates?
- 2How do I transfer label templates with P-touch Transfer Express?
- 3How do I reset network setting?
- 4How do I install/change the RD roll?
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 7Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 8(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11What iOS mobile application can I use?
- 12The paper settings specified from the server computer are not reflected on the client computer.
- 13Where can I find my Brother printer's serial number?
- 14I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 15What Android™ mobile application can I use?
- 16Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 17Adding a custom media size for continuous tape (Linux®)
- 18How to delete the registry information and files related to the printer driver
- 19How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 20Installing the LPR driver and CUPS wrapper driver (Linux®)
- 21Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 22What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 23How to install the rechargeable Li-ion battery
- 24Printing is not possible. (USB connection)
- 25I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 26(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 28The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 29How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 30The driver downloaded from the website cannot be installed.
- 31When I print a long label or many labels continuously, printing suddenly stops.
- 32How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 33How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 34My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 35How to open the Devices and Printers window
- 36The media cannot be fed to the beginning of a label.
- 37(Video) When I print many continuous labels, part of the label data is printed twice.
- 38How to identify your Operating System (OS) for Windows or Mac
- 39How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 40I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 41My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 42I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 43Creating a label with OpenOffice (Linux®)
- 44How do I disable broadcasting the printer to AirPrint-compatible devices?
- 45I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 46The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 47How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 48"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 49How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 50How do I clean my machine?