FAQs & Troubleshooting
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227 Results
- 1How do I install/change the label roll?
- 2How do I connect the printer and my mobile device via Bluetooth®?
- 3How can I reset the printer?
- 4What is the default User ID and Password for BRAdmin Light or Professional?
- 5How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 62-color Printing is not possible.
- 7The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 8Use Remote Update to download files to your printer from an FTP server
- 9Labels are jammed in the machine or are not ejected correctly after printing.
- 10I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
- 11How do I connect my computer to the printer using the Wireless Direct mode?
- 12I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 13What Android™ mobile application can I use?
- 14How do I connect the printer to my mobile device using the Infrastructure mode or the Wireless Direct mode?
- 15Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
- 16How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 17Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 18Installing the LPR driver and CUPS wrapper driver (Linux®)
- 19Installing the software
- 20How to identify your Operating System (OS) for Windows or Mac
- 21Where can I find my Brother printer's serial number?
- 22Wireless setup: Connect your printer to your computer.
- 23When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 24What iOS mobile application can I use?
- 25When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 26Printing is not possible. (USB connection)
- 27My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 28I got an error while installing the printer driver. (Linux®)
- 29P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 30Using the Communication settings (for Windows)
- 31Using the Device Settings (for Windows)
- 32How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 33(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 34When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 35When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 36Print free-length labels with the set length (Linux®)
- 37Disable or reconfigure SELinux. (Linux®)
- 38(Video) Small characters or thin lines are printed faintly.
- 39Using the Printer Setting Tool (for Mac)
- 40Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 41How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 42Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 43When I print many continuous labels, part of the label data is printed twice.
- 44How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 45How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 46When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 47My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 48How do I change the language setting? (P-touch Editor Lite LAN)
- 49How do I create a Banner Label using DK-2205 or similar? (P-touch Editor 5.x for Windows)
- 50Where can I download the latest P-touch Editor for Mac?