FAQs & Troubleshooting
Popular |
196 Results
- 1How do I replace the cutter blade?
- 2Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 3Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4How do I transfer label templates with P-touch Transfer Express?
- 5What is the Label List? (P-touch Editor 5.x for Windows)
- 6I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 7How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 10How do I reset the PS-9000 to factory default settings?
- 11Where can I download the latest P-touch Editor for Mac?
- 12(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 13How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 14I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17The paper settings specified from the server computer are not reflected on the client computer.
- 18Printing is not possible. (USB connection)
- 19I have an occasional printing problem.
- 20How do I transfer label or slip templates?
- 21The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 22How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 23When I try to print a label, it comes out blank. (for Mac)
- 24How to use the DK Round Paper Label Roll or the 10/11"(23mm) ×10/11"(23mm) Paper Label Roll
- 25The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 26How do I install/change the label roll?
- 27P-touch Editor crashes when I open it on my Mac.
- 28My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 29I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 30Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 31"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 32I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 33How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 34The driver downloaded from the website cannot be installed.
- 35How do I transfer templates or other data from the computer to the printer?
- 36I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 37Where can I find my Brother printer's serial number?
- 38Small characters or thin lines are printed faintly.
- 39When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 40How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 41I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 42What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 43(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 44How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 45My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 46How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 47How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 48How do I create name badges by joining "First Name" and "Last Name" fields together?
- 49How to make labels using Small Address Label (P-touch Editor 3.2 for Mac)
- 50Printing is not possible. (P-touch Editor5.3 for Mac)