FAQs & Troubleshooting
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144 Results
- 1How do I install/change the label roll?
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Where can I find my Brother printer's serial number?
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 6How to open the Devices and Printers window
- 7When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 8Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 9I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 10(Video) Small characters or thin lines are printed faintly.
- 11How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 12I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 13How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 14How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 18What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 19How to identify your Operating System (OS) for Windows or Mac
- 20My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 21Printing is not possible. (P-touch Editor5.3 for Mac)
- 22I cannot print.
- 23The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 24How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 25How do I connect the printer to my computer using a USB cable?
- 26My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 27My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 28I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 29Installing the LPR driver and CUPS wrapper driver (Linux®)
- 30Some of the print options in OpenOffice do not work. (Linux®)
- 31Creating a label with OpenOffice (Linux®)
- 32How to install Brother software on a computer not connected to the Internet
- 33Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 34"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 35The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 36The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 37How to delete the registry information and files related to the printer driver
- 38How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 39What is the Label List? (P-touch Editor 5.x for Windows)
- 40(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 41I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 42I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 43Error messages do not appear when using the USB connection of my printer.
- 44(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 45How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 46(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 47The power button does not light up.
- 48P-touch Editor crashes when I open it on my Mac.
- 49I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 50I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)