FAQs & Troubleshooting
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196 Results
- 1Label Creation Outline
- 2How do I install/change the label roll?
- 3How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 4Where can I download the latest P-touch Editor for Mac?
- 5How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7When I try to print a label, it comes out blank. (for Mac)
- 8My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 10How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 11How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12How to use the DK Round Paper Label Roll or the 10/11"(23mm) ×10/11"(23mm) Paper Label Roll
- 13(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 14Printing is not possible. (USB connection)
- 15Where can I find my Brother printer's serial number?
- 16The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 17Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 18When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20Suddenly my print server stopped printing.
- 21How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 22I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 23Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 24How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 25P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 26Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 27How to open the Devices and Printers window
- 28I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 29Print free-length labels with the set length (Linux®)
- 30The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 31When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 32What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 33When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 34I have an occasional printing problem.
- 35The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 36My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 37(Video) Small characters or thin lines are printed faintly.
- 38Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 39The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 40The driver downloaded from the website cannot be installed.
- 41The paper settings specified from the server computer are not reflected on the client computer.
- 42Printing is not possible. (P-touch Editor5.3 for Mac)
- 43I cannot discover the product with the configuration utility.
- 44Creating a label with OpenOffice (Linux®)
- 45I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 46(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 47When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 48A different IP address is assigned every time the product is booted.
- 49How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 50I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)