FAQs & Troubleshooting
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191 Results
- 1How do I install/change the DK roll?
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 6How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 7How do I transfer label or slip templates?
- 8(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 9(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 10Printing is not possible. (P-touch Editor5.3 for Mac)
- 11How do I transfer label templates with P-touch Transfer Express?
- 12How do I create name badges by joining "First Name" and "Last Name" fields together?
- 13Printing is not possible. (USB connection)
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 18When printing multiple labels, I want to cut at the end of the last one. (P-touch Editor 5.2 or earlier for Mac)
- 19I have an occasional printing problem.
- 20Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 21I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 22Where can I find my Brother printer's serial number?
- 23Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 24(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 25How do I reset the PS-9000 to factory default settings?
- 26When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 27Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 28How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 29I cannot discover the product with the configuration utility.
- 30The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 31How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 32How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 33(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 34P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 35What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 36When I try to print a label, it comes out blank. (for Mac)
- 37My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 38Print free-length labels with the set length (Linux®)
- 39Uninstalling the printer drivers (Linux®)
- 40Adding a custom media size for continuous tape / roll (Linux®)
- 41How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 42How to open the Devices and Printers window
- 43The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 44The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 45I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 46The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 47(Video) When I print many continuous labels, part of the label data is printed twice.
- 48How do I clean my QL machine?
- 49(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 50A different IP address is assigned every time the product is booted.