FAQs & Troubleshooting
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192 Results
- 1How do I transfer label or slip templates?
- 2Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 5Where can I download the latest P-touch Editor for Mac?
- 6Where can I find my Brother printer's serial number?
- 7Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 10How do I transfer label templates with P-touch Transfer Express?
- 11When I try to print a label, it comes out blank. (for Mac)
- 12When printing multiple labels, I want to cut at the end of the last one. (P-touch Editor 5.2 or earlier for Mac)
- 13I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 14(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15I cannot discover the product with the configuration utility.
- 16I have an occasional printing problem.
- 17(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 18How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 19When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 20P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 21Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 22What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 23Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 24My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 25Some of the print options in OpenOffice do not work. (Linux®)
- 26Adding a custom media size for continuous tape / roll (Linux®)
- 27How to open the Devices and Printers window
- 28Can I directly operate my printer from a self-developed application software and print a label?
- 29I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 30How do I install/change the DK roll?
- 31What is the Label List? (P-touch Editor 5.x for Windows)
- 32Can multiple P-touch printers be connected to PS-9000?
- 33How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 34How do I create a Banner Label using DK-2205 or similar? (P-touch Editor 5.x for Windows)
- 35I do not know how to become a superuser in Ubuntu. (Linux®)
- 36Print free-length labels with the set length (Linux®)
- 37I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 38"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 39The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 40The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 41The paper settings specified from the server computer are not reflected on the client computer.
- 42How do I clean my QL machine?
- 43My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 44How to install the printer driver for serial interface
- 45How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 46How do I create name badges by joining "First Name" and "Last Name" fields together?
- 47How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 48Printing is not possible. (USB connection)
- 49What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 50Suddenly my print server stopped printing.