FAQs & Troubleshooting
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208 Results
- 1(Video) Load A4/Letter paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3(Video) Load A3/Ledger paper
- 4(Video) Fill the ink tanks
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8Paper Jam
- 9Load Letter, A4, or Executive Size Paper in Tray #1
- 10What is Brother iPrint&Scan?
- 11Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 12Refill Ink
- 13My Brother machine could not be found over the network when I installed drivers on my computer.
- 14The printer status is Offline or Paused.
- 15Prevent Smudged Printouts and Paper Jams (Windows®)
- 16The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19Paper Type and Size for Each Operation
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21How to identify your Operating System (OS).
- 22Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 23(Video) Set up your Brother machine
- 24Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 25Add your Brother machine with AirPrint (macOS)
- 26Load Paper in the Multi-purpose Tray (MP Tray)
- 27Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 28What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 31Change the printer driver settings (Windows/macOS)
- 32No Paper / No Paper Fed
- 33I cannot print on a wireless (Wi-Fi) network (Windows)
- 34Sleep
- 35I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 36Manual Feed
- 37Out of Memory
- 38Reset the Network Settings to Factory Default
- 39Wireless setup is requesting a WPS PIN to complete the setup
- 40Prevent Smudged Printouts and Paper Jams (Mac)
- 41(Video) Unpack your Brother machine
- 42Download a file from the "Downloads" section and save it to Windows 8 computer.
- 43Paper Tray not detected/ Paper Tray #1 not detected
- 44Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 46I still receive the error message "Paper Jam" after I removed the jammed paper.
- 47What is Brother Web Connect (Web icon)?
- 48Low Temperature
- 49Cover is Open
- 50I cannot install Brother drivers on Debian 10 or later (Linux)