Delete print jobs from the print queue.

The printer status is Offline or Paused.

I cannot print using my Brother machine on a wired network. (Windows/macOS)

I cannot find some option in the Printing preferences. (For Windows)

What is Brother iPrint&Scan?

I cannot install the printer driver or print in Windows 11.

Enable the Brother machine's network interface.

I cannot print from my computer via USB.

Discover the MAC address of the Brother network card

I get a TS error when trying to print on a wireless network.

Open the Status Monitor

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

Can I print from and scan to iPhone, iPod touch and iPad?

Output Tray Full

Cannot print after a Windows 10 update (June 2020)

Cartridge Alert

Install the built-in drivers (For Windows 8 and Windows 10)

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater

I cannot save a file downloaded from the Brother support website (For Windows)

Too Many Trays

Set up your Brother machine on a wireless network.

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

Check the firmware version.

Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.

Jam F OP Tray

Open the Control Panel (For Windows)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

How to identify your Operating System (OS).

Print Unable XX

What is the Network Shared printing?

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

Ink Low

Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?

Reset the print server to the default factory settings.

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

Printing/ Scanning with a mobile device

In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?

I cannot print using my Brother machine on a wireless network (Mac)

Print a web page from iPrint&Scan when using an Android™ mobile device.

Reduce printing noise.

Change the printer driver settings (Windows/macOS)

Unusable Device

No DX Tray

Can third party ink be used to refill the ink cartridges?

Disable the APIPA protocol.

Print the Network Configuration Report

Supported models of Universal Printer Driver for PCL

No Tray ID 1 / ID 2 / ID 3 / ID 4