FAQs & Troubleshooting
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Popular |
136 Results
- 1I cannot print using my Brother machine on a wireless network (Windows)
- 2Delete print jobs from the print queue.
- 3What is Brother iPrint&Scan?
- 4I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 5The printer status is Offline or Paused.
- 6I cannot find some option in the Printing preferences. (For Windows)
- 7Enable the Brother machine's network interface.
- 8I cannot print from my computer via USB.
- 9I cannot install the printer driver or print in Windows 11.
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11Discover the MAC address of the Brother network card
- 12Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 13Open the Status Monitor
- 14I get a TS error when trying to print on a wireless network.
- 15Print Unable XX
- 16Jam MP Tray
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19Jam A Tray 1 / Tray 2 / Tray 3 / Tray 4
- 20Change the printer driver settings (Windows/macOS)
- 21No DX Tray
- 22In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 23Jam D Duplex
- 24Print the Network Configuration Report
- 25Supported models of Universal Printer Driver for PCL
- 26Can I print from or scan to Android™ Smartphone?
- 27Replace Parts
- 28Jam E Rear
- 29No Paper
- 30Wrong Paper Size
- 31Open the Control Panel (For Windows)
- 32Set up your Brother machine on a wireless network.
- 33I cannot print using my Brother machine on a wireless network (Mac)
- 34Reduce printing noise.
- 35What is the Network Shared printing?
- 36Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 37I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 38Install the built-in drivers (For Windows 8 and Windows 10)
- 39Jam B Inside
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 42Print a web page from iPrint&Scan when using an Android™ mobile device.
- 43Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 44No Cartridge
- 45I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 46Reset the print server to the default factory settings.
- 47Printable area
- 48Waste Tank Full
- 49Paper Low Tray 1 / Tray 2 / Tray 3 / Tray 4
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.
