FAQs & Troubleshooting
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134 Results
- 1I cannot print using my Brother machine on a wireless network (Windows)
- 2Delete print jobs from the print queue.
- 3I cannot find some option in the Printing preferences. (For Windows)
- 4The printer status is Offline or Paused.
- 5What is Brother iPrint&Scan?
- 6Enable the Brother machine's network interface.
- 7Can I print from or scan to Android™ Smartphone?
- 8Jam F OP Tray
- 9I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 10Jam A Tray 1 / Tray 2 / Tray 3 / Tray 4
- 11Discover the MAC address of the Brother network card
- 12Jam B Inside
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14Jam D Duplex
- 15Jam E Rear
- 16Jam MP Tray
- 17Print Unable XX
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19Jam C Inside
- 20Reset the print server to the default factory settings.
- 21What is the BRAdmin Professional software used for?
- 22Wireless setup is requesting a WPS PIN to complete the setup
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 25How to identify your Operating System (OS).
- 26Ink Low
- 27I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 28Set up your Brother machine on a wireless network.
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 31I cannot print from my computer via USB.
- 32Print the Network Configuration Report
- 33Waste Tank Alert
- 34No Tray ID 1 / ID 2 / ID 3 / ID 4
- 35The print speed is slow.
- 36Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 37Size Error DX
- 38Can third party ink be used to refill the ink cartridges?
- 39In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 40I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 41I get a TS error when trying to print on a wireless network.
- 42Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 43Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 45Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 46Short Paper
- 47Replace Parts
- 48Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 49Waste Tank Full
- 50Printing/ Scanning with a mobile device