FAQs & Troubleshooting
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182 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Jam Rear
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4What is Brother iPrint&Scan?
- 5Print Unable XX
- 6Print the Network Configuration Report.
- 7My Brother machine could not be found over the network when I installed drivers on my PC.
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 9Can I print from or scan to Android™ Smartphone?
- 10Jam 2-sided
- 11Jam Inside
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13How to identify your Operating System (OS).
- 14I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 15What is the BRAdmin Professional software used for?
- 16Adjust color settings by using the custom setting in the printer driver
- 17Jam MP Tray
- 18What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 19What is the recommended paper?
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 23Download a file from the "Downloads" section and save it to Windows 8 computer.
- 24Replace PF Kit xx
- 25Toner Low
- 26Jam Tray / Jam Tray 1 / Jam Tray 2
- 27What kind of memory can I use?
- 28Reset the print server to the default factory settings.
- 29Disable the APIPA protocol.
- 30Replace Fuser
- 31Turn the Toner Save Mode on or off.
- 32I cannot view the HTML format manual (web manual).
- 33Cartridge Error
- 34Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 35Replace Laser
- 36The printer status is Offline or Paused.
- 37I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 38Replace Belt
- 39Replace Drum
- 40Replace Toner
- 41I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43I cannot print using my Brother machine on a wireless network (Windows)
- 44What is Storage PC Print Data using Active Directory®? (Windows)
- 45Can I print on transparencies e.g. for overhead projectors?
- 46What is AirPrint?
- 47Change the printer driver settings (Windows/macOS)
- 48Can I use non-Brother or third party supplies with the Brother machine?
- 49Use the Network Connection Repair Tool (Windows)
- 50Add your Brother machine with AirPrint (macOS)