FAQs & Troubleshooting
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183 Results
- 1My Brother machine could not be found over the network when I installed drivers on my PC.
- 2Open the Status Monitor
- 3The printer status is Offline or Paused.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Enable the Brother machine's network interface.
- 6Load paper in the paper tray
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8Calibrate or Calibration Failed or Calibration.
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11What is Brother iPrint&Scan?
- 12Replace Toner
- 13What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 14I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 15Jam 2-sided
- 16Replace Fuser
- 17The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 18Jam MP Tray
- 19Carry out calibration to improve the color density
- 20Replace WT Box
- 21Jam Rear
- 22Jam Inside
- 23Jam Tray / Jam Tray 1 / Jam Tray 2
- 24Turn the Toner Save Mode on or off.
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26Discover the MAC address of the Brother network card
- 27Curled or wavy
- 28Cannot print after a Windows 10 update (June 2020)
- 29I cannot print using my Brother machine on a wireless network (Windows)
- 30Can I print on transparencies e.g. for overhead projectors?
- 31Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 32Registration or Registration failed.
- 33Cooling Down
- 34What kind of memory can I use?
- 35Envelope creases
- 36I cannot print using my Brother machine on a wireless network (Mac)
- 37Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 38The color of your printouts is not what you expected
- 39Drum !
- 40Can I use non-Brother or third party supplies with the Brother machine?
- 41Install the optional lower tray
- 42My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 43I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 44Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 45Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 46Adjust color settings by using the custom setting in the printer driver
- 47Replace Laser
- 48Replace Belt
- 49Replace Drum
- 50What driver package format is supported by my Linux distribution?
