FAQs & Troubleshooting
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182 Results
- 1My Brother machine could not be found over the network when I installed drivers on my PC.
- 2Enable the Brother machine's network interface.
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Open the Status Monitor
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7What is Brother iPrint&Scan?
- 8Replace Toner
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Load paper in the paper tray
- 11Jam Rear
- 12Replace PF Kit xx
- 13Replace Laser
- 14Jam Tray / Jam Tray 1 / Jam Tray 2
- 15Replace Drum
- 16Can I print from or scan to Android™ Smartphone?
- 17Replace Belt
- 18Replace Fuser
- 19Jam 2-sided
- 20Jam MP Tray
- 21Replace WT Box
- 22Jam Inside
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25The printer status is Offline or Paused.
- 26Turn the Toner Save Mode on or off.
- 27I cannot print using my Brother machine on a wireless network (Mac)
- 28Drum End Soon
- 29Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 30Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 31I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 32What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 33Drum !
- 34I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 35Reset the print server to the default factory settings.
- 36The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 37I cannot print using my Brother machine on a wireless network (Windows)
- 38Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 40Cartridge Error
- 41Belt End Soon
- 42WT Box End Soon
- 43Drum Stop
- 44Can I use non-Brother or third party supplies with the Brother machine?
- 45I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 46Adjust color settings by using the custom setting in the printer driver
- 47Toner Error
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 50Condensation