FAQs & Troubleshooting
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246 Results
- 1Reset the Network Settings to the Factory Settings
- 2Replace Drum
- 3Replace the Toner Cartridge
- 4(Video) Load and print an Envelope (MP Tray)
- 5What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6Paper is Jammed in the MP tray
- 7(Video) Load A4/Letter paper
- 8Paper is Jammed in the Back of the Machine
- 9Factory Reset
- 10Clean the Corona Wires
- 11Print the Network Configuration Report
- 12I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 13Adjust color settings by using the custom setting in the printer driver
- 14Replace Laser
- 15Paper is Jammed Inside the Machine
- 16Set up your Brother machine on a wireless network.
- 17Load and Print Envelopes Using the MP Tray
- 18Setup a Brother machine on a wireless (Wi-Fi) network.
- 19Replace Fuser
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22Registration or Registration failed.
- 23When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 24I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 25The printer status is Offline or Paused.
- 26Drum !
- 27Replace the Belt Unit
- 28Replace the Waste Toner Box
- 29Paper is Jammed underneath the Paper Tray
- 30What is the default password for my Brother machine?
- 31Add your Brother machine with AirPrint (macOS)
- 32Load Paper in the Paper Tray
- 33Load Paper in the Multi‑purpose Tray (MP Tray)
- 34Set Auto Power Off Mode
- 35My Brother machine could not be found over the network when I installed drivers on my computer.
- 36The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 37Cannot print after a Windows 10 update (June 2020)
- 38Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 39Enable the Brother machine's network interface.
- 40Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 41How to identify your Operating System (OS).
- 42Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 43Set Sleep Mode Countdown
- 44What is the recommended paper?
- 45Use Universal Print (Windows)
- 46I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 47Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 48Restrict changing machine settings for users.
- 49Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 50(Video) Set up your Brother machine