FAQs & Troubleshooting
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179 Results
- 1The printer status is Offline or Paused.
- 2What is the recommended paper?
- 3What is Brother iPrint&Scan?
- 4Replace Drum
- 5Load paper in the paper tray
- 6Replace Toner
- 7Replace Belt
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12Replace Laser
- 13What can happen if the wrong paper is used in your machine.
- 14Adjust color settings by using the custom setting in the printer driver
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17My Brother machine could not be found over the network when I installed drivers on my PC.
- 18Print both sides of paper or a booklet automatically
- 19I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 20Replace WT Box
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22How to identify your Operating System (OS).
- 23I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 24I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 28Replace PF Kit xx
- 29Enable the Brother machine's network interface.
- 30Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 31Tray 2 Error
- 32The color of your printouts is not what you expected
- 33Clean the corona wire
- 34What driver package format is supported by my Linux distribution?
- 35Belt End Soon
- 36What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 37Jam Rear
- 38The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 39Add your Brother machine with AirPrint (macOS)
- 40Cannot print after a Windows 10 update (June 2020)
- 41Download a file from the "Downloads" section and save it to Windows 8 computer.
- 42Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 43Condensation
- 44Registration or Registration failed.
- 45Print Unable XX
- 46Cartridge Error
- 47WT Box End Soon
- 482-sided Disabled
- 49Drum !
- 50What kind of memory can I use?