FAQs & Troubleshooting
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180 Results
- 1What is the recommended paper?
- 2My Brother machine could not be found over the network when I installed drivers on my PC.
- 3Replace Belt
- 4Replace Drum
- 5Load paper in the paper tray
- 6Install extra memory
- 7Replace Toner
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9The printer status is Offline or Paused.
- 10Replace WT Box
- 11Check the firmware version.
- 12Reset the print server to the default factory settings.
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15What is Brother iPrint&Scan?
- 16Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 17Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 18Replace Laser
- 19Jam 2-sided
- 20Jam Tray / Jam Tray 1 / Jam Tray 2
- 21Replace Fuser
- 22Turn the Toner Save Mode on or off.
- 23I cannot print using my Brother machine on a wireless network (Mac)
- 24Enable the Brother machine's network interface.
- 25Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 26Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 27I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 28I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 29Curled or wavy
- 30Print on envelopes, labels or thick paper from the MP Tray
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32Set up your Brother machine on a wireless network.
- 33Can I print from or scan to Android™ Smartphone?
- 34I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 35Jam Inside
- 36Jam MP Tray
- 37What driver package format is supported by my Linux distribution?
- 38I cannot print using my Brother machine on a wireless network (Windows)
- 39I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 40Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 41Download a file from the "Downloads" section and save it to Windows 8 computer.
- 42Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 44Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 45What is AirPrint?
- 46I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 47Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 48Discover the MAC address of the Brother network card
- 49Change the printer driver settings (Windows/macOS)
- 50Print Unable XX