FAQs & Troubleshooting
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180 Results
- 1The printer status is Offline or Paused.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3What is the recommended paper?
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5Load paper in the paper tray
- 6What is Brother iPrint&Scan?
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10Jam Inside
- 11Replace Toner
- 12Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 13Jam 2-sided
- 14Jam Tray / Jam Tray 1 / Jam Tray 2
- 15Jam MP Tray
- 16Jam Rear
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 18Carry out calibration to improve the color density
- 19Install the optional lower tray
- 20Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22Can I print from or scan to Android™ Smartphone?
- 23Adjust color settings by using the custom setting in the printer driver
- 24I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 25Replace Belt
- 26Replace Drum
- 27I cannot print using my Brother machine on a wireless network (Windows)
- 28Check the firmware version.
- 29Download a file from the "Downloads" section and save it to Windows 8 computer.
- 30What is AirPrint?
- 31What can happen if the wrong paper is used in your machine.
- 32Install extra memory
- 33Add your Brother machine with AirPrint (macOS)
- 34I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 35My Brother machine could not be found over the network when I installed drivers on my PC.
- 36Replace Laser
- 372-sided Disabled
- 38What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 39What is the BRAdmin Professional software used for?
- 40Replace Fuser
- 41Turn the Toner Save Mode on or off.
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 44Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 45Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 46Print Unable XX
- 47Belt End Soon
- 48Print both sides of paper or a booklet automatically
- 49Drum End Soon
- 50What kind of memory can I use?
