FAQs & Troubleshooting
Latest |
236 Results
- 106/13/2024My Brother machine is unresponsive.
- 205/28/2024Drum End Soon
- 305/22/2024(Video) Update the Driver or Firmware for your Brother machine
- 402/14/2024I cannot print using my Brother machine on a wireless network (Mac)
- 502/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 601/10/2024What is the default password for my Brother machine?
- 712/04/2023Toner Low
- 808/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 907/20/2023Check the firmware version.
- 1006/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1106/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1206/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1306/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1406/01/2023Add your Brother machine with AirPrint (macOS)
- 1506/01/2023Delete print jobs from the print queue.
- 1605/16/2023I cannot print from my computer via USB.
- 1704/26/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 1804/07/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 1904/03/2023Change machine settings from your computer.
- 2003/27/2023"Offline" appears on the Status Monitor.
- 2103/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2203/27/2023Change the printer driver settings (Windows/macOS)
- 2303/27/2023The printer status is Offline or Paused.
- 2402/15/2023How to use Driver Deployment Wizard(only available for Windows)
- 2502/15/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2602/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2701/06/2023Condensation
- 2812/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2912/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3012/13/2022How to identify your Operating System (OS).
- 3111/24/2022Import a Certificate and Private Key
- 3211/15/2022Export the Certificate and Private Key
- 3310/25/2022Print Documents Securely Using SSL/TLS
- 3410/24/2022Install a Certificate on Your Brother Machine
- 3510/13/2022Print the Network Configuration Report
- 3609/27/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3708/31/2022Carry out calibration to improve the color density
- 3808/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3908/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4007/28/2022Update the Driver or Firmware for your Brother machine
- 4107/19/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4206/30/2022Check the Node Name of the Brother machine
- 4306/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4406/20/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 4506/20/2022Access Web Based Management
- 4605/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4704/20/2022Uninstall the Brother Software and Drivers (Windows)
- 4804/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4904/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 5004/11/2022My Brother machine could not be found over the network when I installed drivers on my computer.