FAQs & Troubleshooting
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237 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 3Replace Drum
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5Enable the Brother machine's network interface.
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Print both sides of paper or a booklet automatically
- 8(Video) Load and print an Envelope (MP Tray)
- 9Paper is Jammed Inside the Machine
- 10(Video) Update the Driver or Firmware for your Brother machine
- 11"Unsupported data for direct print: 3020" message is printed after the document.
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13(Video) Connect the cord
- 14Check the remaining ink or toner level (Linux)
- 15Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 162-sided Disabled
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 18My Brother machine could not be found over the network when I installed drivers on my computer.
- 19(Video) Set up your Brother machine
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 22Replace the Belt Unit
- 23Paper is Jammed underneath the Paper Tray
- 24I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 25I cannot print on a wireless (Wi-Fi) network (Windows)
- 26I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 27Send an Email Securely Using SSL/TLS
- 28Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 29Factory Reset
- 30Clean the Machine
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32Restrict changing machine settings for users.
- 33Import a Certificate and Private Key
- 34I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 35Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 36(Video) Load A4/Letter paper
- 37Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 38Adjust color settings by using the custom setting in the printer driver
- 39Secure Print (Macintosh)
- 40Can I use non-Brother or third party supplies with the Brother machine?
- 41Replace the Toner Cartridge
- 42Replace Fuser
- 43Update the Driver or Firmware for your Brother machine
- 44Reset the Drum Counter
- 45Add your Brother machine with AirPrint (macOS)
- 46Wireless setup is requesting a WPS PIN to complete the setup
- 47Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 48Configure the Store Print Log to Network Settings Using Web Based Management
- 49Delete print jobs from the print queue.
- 50I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)