FAQs & Troubleshooting
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236 Results
- 1(Video) Load A4/Letter paper
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3My Brother machine could not be found over the network when I installed drivers on my computer.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5(Video) Load and print an Envelope (MP Tray)
- 6The printer status is Offline or Paused.
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8What is Brother iPrint&Scan?
- 9Enable the Brother machine's network interface.
- 10(Video) Set up your Brother machine
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12(Video) Connect the cord
- 13Replace Drum
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 16Use Universal Print (Windows)
- 17"Unsupported data for direct print: 3020" message is printed after the document.
- 18Print both sides of paper or a booklet automatically
- 19(Video) Unpack your Brother machine
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22Paper is Jammed in the Back of the Machine
- 23Install a Certificate on Your Brother Machine
- 24Load and Print Labels Using the MP Tray
- 25Reduce Printing Noise
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 28Adjust color settings by using the custom setting in the printer driver
- 29Replace the Toner Cartridge
- 30Reset the Drum Counter
- 31Restrict changing machine settings for users.
- 32Manage Your Network Machine Securely Using Web Based Management
- 33I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 34Replace PF Kit xx
- 35Replace the Belt Unit
- 36Paper is Jammed underneath the Paper Tray
- 37Wrinkled printout
- 38Print the Network Configuration Report
- 39Wireless setup is requesting a WPS PIN to complete the setup
- 40I cannot print using my Brother machine on a wireless network (Mac)
- 41Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray
- 42Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 43Send an Email Securely Using SSL/TLS
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 46Envelope creases
- 47Replace Laser
- 48Paper is Jammed Inside the Machine
- 49Paper is Jammed in the MP tray
- 50Replace Fuser