FAQs & Troubleshooting
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170 Results
- 1Jam 2-sided
- 2Jam Inside
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4What is the recommended paper?
- 5Adjust color settings by using the custom setting in the printer driver
- 6Jam Rear
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10Replace Belt
- 11What kind of memory can I use?
- 12Replace Fuser
- 13Load paper in the paper tray
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Jam Tray / Jam Tray 1 / Jam Tray 2
- 16I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19Toner Error
- 20Replace PF Kit xx
- 21Carry out calibration to improve the color density
- 22Replace WT Box
- 23Jam MP Tray
- 24Envelope creases
- 25Wrinkle
- 26Install extra memory
- 27Replace Toner
- 28I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 29I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 30Can I print on transparencies e.g. for overhead projectors?
- 31I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 32Change the printer driver settings (Windows/macOS)
- 33Tray 2 Error
- 34The color of your printouts is not what you expected
- 35Out of Memory / Print Data Full
- 36Drum End Soon
- 37I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 38Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 39Replace Drum
- 40Turn the Toner Save Mode on or off.
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 43Protect your Brother machine against unauthorised access over the network
- 44Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 45Delete print jobs from the print queue.
- 46What is Brother iPrint&Scan?
- 47Condensation
- 48Belt End Soon
- 49Toner Low
- 50Curled or wavy